Privacy Policy

1. Introduction

Nexpher Images Limited ("Nexpher Images", "we", "our", or "us") is a wholly owned subsidiary of Nexpher Limited. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information in compliance with United States Federal regulations, the European Union's General Data Protection Regulation (GDPR), and Hong Kong's Personal Data (Privacy) Ordinance (PDPO).

As a wholly owned subsidiary, Nexpher Images Limited operates within the Nexpher Group. Nexpher Limited manages all account creation, authentication, and certain data processing activities on behalf of Nexpher Images Limited. Data you submit to our website or mobile applications may be transferred to and used by Nexpher Limited and other members of the Nexpher Group as described in this policy.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect personal data directly from you and through automated technologies across our website and mobile applications. The data we collect includes:

• Your name, email address, company name, and contact details provided during account registration or contact forms
• Billing and payment information when you purchase a license
• Account credentials and authentication data, which are managed by Nexpher Limited
• Technical data such as your IP address, browser type, device information, and usage data from cookies and similar technologies
• Mobile application usage data, including in-app behaviour, device identifiers, and operating system information
• Any content, messages, or materials you submit through our services

3. How We Use Your Information

We and Nexpher Limited use your personal data to:

• Create and manage your account on behalf of the Nexpher Group, provide customer support, and process transactions
• Authenticate your identity across services operated by the Nexpher Group
• Communicate with you regarding updates, promotions, or new features from Nexpher Images Limited or the Nexpher Group
• Analyse website and mobile application usage to improve our services and prevent fraudulent activities
• Share data within the Nexpher Group for business, operational, and strategic purposes
• Comply with legal obligations, including U.S. Federal regulations such as the Children's Online Privacy Protection Act (COPPA), GDPR, and PDPO

4. Data Sharing Within the Nexpher Group

Nexpher Images Limited is a wholly owned subsidiary of Nexpher Limited. Your personal data may be transferred to and processed by Nexpher Limited and other members of the Nexpher Group. This includes:

• Account Management: All accounts are created and managed by Nexpher Limited. Your account information is held within Nexpher Limited's systems and may be accessible to other Nexpher Group entities for service delivery and operational purposes.
• Group-Wide Use: Data you submit to our services may be used by Nexpher Limited and its subsidiaries for purposes such as product development, analytics, fraud prevention, legal compliance, and group-level reporting.
• Intra-Group Transfers: Personal data may be transferred between Nexpher Group entities, including across international borders, subject to appropriate data protection safeguards as described in Section 7.

By using our services, you expressly consent to the transfer, storage, and use of your personal data by Nexpher Limited and the Nexpher Group as described in this policy.

5. Sharing Your Information with Third Parties

In addition to sharing within the Nexpher Group, we may share your personal data with:

• Service providers such as payment processors, hosting providers, or marketing platforms acting on our behalf or on behalf of Nexpher Limited
• Government authorities or law enforcement when required by law
• Third parties in connection with a merger, acquisition, restructuring, or sale of assets involving Nexpher Images Limited or Nexpher Limited
• Professional advisors such as lawyers, auditors, and insurers where necessary

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and mobile applications and to store information. This includes:

• Essential Cookies: Required for the website and mobile applications to function properly
• Analytics Cookies: We use Google Analytics to collect information about how users interact with our website and applications
• Performance Cookies: Help us understand which pages are visited most often and how users navigate through our services
• Functionality Cookies: Remember your preferences and improve your user experience

Google Analytics: We use Google Analytics to track and analyse user behaviour on our website and mobile applications. This service uses cookies and other tracking technologies to collect data about how users interact with our services, including:

• Pages visited and time spent on each page
• User location (country/city level)
• Device and browser information
• Referral sources (how users found our website)
• User engagement and interaction patterns

You can manage cookie preferences through your browser settings or mobile device settings and opt out of Google Analytics tracking by visiting Google Analytics Opt-out Browser Add-on. By continuing to use our website or mobile applications, you consent to our use of cookies and tracking technologies as described in this policy.

7. International Data Transfers

We may transfer your personal data to countries outside your country of residence, including those where Nexpher Limited and its subsidiaries and affiliates operate. As Nexpher Limited manages account data and other processing activities on behalf of the Nexpher Group, your data may be stored and processed in any jurisdiction where the Nexpher Group operates. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) under GDPR, to protect your data during such transfers.

8. Your Rights

Depending on your location, you have rights regarding your personal data, including the right to:

• Request access to your personal data held by us or Nexpher Limited
• Request corrections or deletions of your data
• Withdraw consent or object to processing
• Request data portability
• Opt out of certain marketing communications
• Lodge a complaint with a relevant supervisory authority

9. Data Security

We and Nexpher Limited implement industry-standard security measures to protect your personal data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security. You are responsible for maintaining the confidentiality of your account credentials.

10. Mobile Applications

We operate mobile applications available on iOS, Android, and other platforms. By downloading, installing, or using any Nexpher Images mobile application, you agree to this Privacy Policy. Our mobile applications may:

• Require sign-in via an account managed by Nexpher Limited
• Collect usage data, device identifiers, and other information as described in this policy
• Transmit data to Nexpher Limited and the Nexpher Group for service delivery, analytics, and improvement purposes
• Use third-party analytics and crash reporting tools that may collect additional technical data
• Request device permissions (e.g., notifications, storage) where required for functionality

11. Children's Privacy

Our services, including our website and mobile applications, are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will delete it immediately. Please contact us if you believe we have collected information from a child.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, services, the structure of the Nexpher Group, or applicable law. The latest version will always be posted on this page with an updated "Last Updated" date. We encourage you to review the policy periodically to stay informed about how we are protecting your data. For significant changes, we may provide additional notice through our website, mobile applications, or email.

13. Contact Us

If you have any questions or concerns regarding this privacy policy or how your data is handled by Nexpher Images Limited or Nexpher Limited, please contact us at [email protected].